Shipping policy

Shipping Policy

Thank you for shopping with us! Below you’ll find everything you need to know about how we handle shipping and delivery.


Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

In case of high order volumes or unexpected delays, processing times may be extended. We will notify you if there are any significant delays.


Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: 5–10 business days

  • Express Shipping: 2–5 business days

Delivery times may vary depending on your location and courier service availability.


International Shipping

We offer international shipping to selected countries. Shipping rates and delivery times vary based on destination and will be calculated at checkout.

Please note:

  • Customers are responsible for any customs duties, taxes, or import fees that may apply.

  • Delivery delays may occur due to customs processing.


Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment in real time.


Shipping Address

Please ensure that your shipping address is complete and accurate. We are not responsible for orders shipped to incorrectly provided addresses.


Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 5 days of delivery (or expected delivery date). We will work with the shipping carrier to resolve the issue.


Delays

We are not responsible for delays caused by:

  • Courier services

  • Customs clearance

  • Weather or unforeseen circumstances


Contact Us

If you have any questions about your order or shipping, feel free to contact us at:
[basiglow01@gmail.com]


Thank you for choosing our store!